Why Choose Stranks Removals?

Stranks was founded in 1941 and has been a family business through four generations. The company is currently run by David and his son Matthew, who both take a hands-on approach to every move. Their practical experience has been built on the road, in customers' homes and in the warehouse, not just in an office.

While Stranks has grown into one of the largest independent removals companies in the South East, the family approach has never changed. Every customer gets the same level of care and attention that the business was built on. That is not a marketing line. It is how the company has retained its reputation across eight decades.

For house removals, office relocations or European moves, you deal with the same family-run business with the same standards applied to every job.

Stranks is a long-standing member of the British Association of Removers (BAR), the leading trade body for the removals and storage industry in the UK. BAR membership requires companies to meet strict standards covering customer care, staff training, insurance, financial protection and operational best practice.

As a BAR member, Stranks holds the BAR Advanced Payment Logo. This means your deposit is protected under the BAR Advanced Payment scheme in the event of insolvency. It is a protection most non-BAR removal companies cannot offer.

David Strank sits on the BAR Board of Directors. His active involvement in shaping industry standards means Stranks does not just comply with best practice in removals, it helps write it. For customers booking with Stranks, this provides a level of accountability that goes well beyond standard membership.

Stranks is certified to BS EN 12522, the British Standard for furniture removal services. This standard covers training programmes, operational processes, vehicle maintenance and storage facilities. It is independently audited and held by very few removal companies in Kent.

Additional accreditations:

• Furniture and Home Improvement Ombudsman member — independent dispute resolution available to every Stranks customer
• Trading Standards approved — verified through the Chartered Trading Standards Institute
• Checkatrade certified — independently vetted business profile
• BAR Advanced Payment Logo — deposit protection as standard

Some removals companies quote for jobs they cannot fully resource and rely on subcontractors to fill the gap. Stranks does not work that way. Every move is handled by our own staff using our own vehicles.

• 17 trained staff
• Four removal trucks
• Five vans
• 13,000 sq ft warehouse at Wotton Trading Estate, Ashford
• Up to 250 individual storage containers
• Fully insured to £100,000 on every move at no extra cost

This level of capacity means we can take on large commercial moves, school relocations and multi-vehicle house removals without cutting corners or outsourcing the work.

Stranks has a score of 9.7 out of 10 on Referenceline, an independently verified review platform used specifically by the removals industry. The score is drawn from 380 verified customer reviews collected since 2007. 98% of those customers say they would recommend Stranks to a friend or family member.

These are not self-selected reviews. Every review on Referenceline is verified against a completed job, which means the score reflects real customer experience rather than a curated selection.

Moving home or relocating a business is one of the more stressful things a person has to manage. Our job is to reduce that stress, not add to it. The way we do that is straightforward: survey properly, plan carefully, communicate clearly and turn up with the right people and the right equipment on the day.

We treat every customer's belongings with the same care we would want for our own. That commitment has been in place since 1941 and it has not changed.

• House Removals Kent — surveyed, insured, carried out by our own crew
• Business Removals Kent — offices, commercial premises and specialist equipment
• Packing Services Kent — full pack, part pack and fragile-only options
• European Removals — part-load and full-load from our Ashford depot
• School Relocation Kent — holiday and out-of-hours moves for educational institutions
• Storage Ashford — from £13.80 per week, 250 containers, CCTV monitored